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Magento performance & infrastructure
Diagnose application, database and infrastructure problems across the Magento production stack.
A slow or unstable store is not necessarily an application-only problem. The cause may span PHP workers, database queries, search, cache, queues, cron, deployment or hosting limits.
Investigation areas
- PHP, PHP-FPM, web server, cron, indexer and consumer behavior;
- MySQL or MariaDB queries, locking, schema and capacity;
- OpenSearch indexing and query failures;
- Redis or Valkey cache and session behavior;
- RabbitMQ queues and consumers;
- containers, Kubernetes, cloud infrastructure, monitoring and backups.
The first assessment identifies the observed symptoms, recent changes and available evidence. Optimization follows measurement; it is not sold as a generic tuning package.
If the immediate question is how much infrastructure an OpenMage store needs, use our OpenMage hosting guide to compare workload signals, server sizing and practical AWS, OVHcloud and Rackspace starting points.
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Send store detailsCustomer work, in context
Magento 1.9.1.1 upgrade
- Situation
- A merchant needed to move from Magento 1.9.1.1 to 1.9.3.7 after receiving 12–15-hour estimates elsewhere.
- Intervention
- Magento upgrade, security patches and additional requested work.
- Result
- The customer reported completion in 3.25 hours.
Kris DjKrayzk Mullins · Read original feedback
Compromised store recovery
- Situation
- A store needed malware removal and security patching.
- Intervention
- Removed malware and applied patches.
- Result
- The customer reported that both were completed the same day.
Carl · Read original feedback
Ongoing Magento patching
- Situation
- A merchant needed continuing patch support for a long-lived Magento store.
- Intervention
- Repeated patching and support since the Magento 1.7 era, according to the customer.
- Result
- The customer praised the response time, handling and speed.
NedaPlast · Read original feedback
Difficult store issue
- Situation
- A customer had spent days looking for a solution to another problem with the store.
- Intervention
- Investigated and fixed the reported issue.
- Result
- The customer said the issue was fixed straight away.
Peter from Australia · Read original feedback